Friday, March 25, 2011

Difficulties in the start!






Due to some security issues with Google, our campaigns did not start according to the schedule. We had to wait for for almost a week to get going. It was frustrating times for us as we were seeing other teams busy discussing their strategies. This really made us very anxious and realized it was time to take some action.

We spammed the inbox of Google Online Marketing Challenge with mails asking for a possible explanation and a timeline to fix the problem. After days of struggle, they finally got back to us stating:
"Some of your accounts may have been credited, but the campaigns are not running. This is due to security procedures. Google is looking into the issue and is working hard to get all the accounts up and running as soon as possible."

After seeing this mail we were a lot relieved as we all kept wondering if there was anything wrong with our campaigns earlier to this. We even went back to our drawing board and checked all the settings to see if that was what was causing this problem. But fortunately for us, the day after we received that mail from Google, we were in the hunt as our campaigns were up and running.